Frequently Asked Questions

How do I sign up for a membership?

Follow the steps in this video tutorial

If you are having any issues with this process, please email gymbuddy@joltathletics.com

How do I sign up for classes? (From calendar)

Option 1: From our Google Calendar- this option only allows you to sign up for one class at a time. (recommended for same day sign up/ drop ins)

We have a 2 hour cut off for sign ups/ rescheduling/ and cancellations, so if it’s less than 2 hours from the start of your booking, you will not be able to make any changes.

How do I sign up for classes? (Acuity)

Option 2: From the Memberships and Sign ups page- this option allows for you to sign up for multiple dates of the same type of class(recommended for signing up for recurring classes or bulk sign ups)

We have a 2 hour cut off for sign ups/ rescheduling/ and cancellations, so if it’s less than 2 hours from the start of your booking, you will not be able to make any changes.

What can i use my Buddy Passes for?/ What is a Buddy pass?

Members are allowed up to two (2) buddy passes per month, which can be redeemed for the classes specified below:

  • All-Access Hockey membership buddy passes can be redeemed for Hockey Classes, Fitness Classes or Shooting Lanes.

  • All-Access Figure Skating Membership buddy passes can be redeemed for Figure Skating or Fitness Classes

  • Unlimited Fitness Membership buddy passes can be redeemed for Fitness Classes.

Guests of members must fill out a liability waiver on their first visit. When booking classes for a buddy, please put their name down on the booking!